Every call answered.
Every order taken.
Zero staff on the phone.
Ovenly is an AI that picks up your shop’s phone, talks to the customer, builds the order, takes payment, and prints the docket straight to your kitchen. No missed calls. No hold music. No one pulled off the bench.
The phone rings while the kitchen’s slammed.
Someone has to choose: make the pizza in front of them, or answer the call that’s ringing out. Either way, the shop loses.
Missed calls are missed orders
A ringing phone during the rush goes unanswered, and that customer just orders from the shop down the road instead.
Staff pulled off the line
Every call taken by hand is a staff member not making food, not serving the counter, and on the clock at Award rates.
Aggregators eat the margin
Push customers to Uber Eats or DoorDash to dodge the phone, and a big slice of every order walks out the door in commission.
“One suburban pizza shop handled 694 customer calls in a single month, over 13 hours of staff time on the phone.”
Pulled from a real Australian shop’s phone bill, 22.4 calls a day, 69 seconds each. And that’s just one of roughly 2,978 pizza takeaways across Australia.
From ring to docket, handled.
Ovenly runs the whole call end-to-end. No app for the customer to download, no change to how they order. They just ring the shop like always.
Answers instantly
Picks up on the first ring. Never engaged, never to voicemail.
Takes the order
Handles half-and-half, modifiers, family deals, allergies and upsells.
Takes payment
Securely over the phone via Stripe, or marks it cash on pickup.
Prints to kitchen
The docket lands on your kitchen printer like any other order.
Not a generic AI receptionist.
Everything is built around how pizza shops actually take orders, and how Australian shops actually run.
Pizza-native
Half-and-halves, family deals, dietary modifiers and delivery zones are understood natively, not bolted on.
Australian, not American
Australian voice, Australian addresses and suburbs, Australian POS systems and Award-rate economics.
Owns your customers
Every order builds a customer database that’s yours, the foundation for moving people off the aggregators.
Works with your POS
Integrates with OrderMate, Lightspeed, Square and Toast, so orders flow straight into the system you already run.
Phone, online and dine-in
Takes phone orders, powers your direct online channel, and books dine-in tables, all from one platform.
We don’t model on guesses. We model on a real phone bill.
Every claim Ovenly makes is anchored to a real Australian pizza shop’s actual call traffic, not invented averages. That’s 13+ hours a month a staff member spent on the phone, at one shop.
Multiply that across a year, at Award rates, and the cost of answering by hand becomes very real.
Stop missing the calls that pay the bills.
Book a 15-minute demo and hear Ovenly take a live pizza order. You can be live in two weeks, with no lock-in contract.
Book your demo