An AI that runs the whole phone.
Ovenly isn’t a voicemail bot or an after-hours answering service. It’s a complete phone-ordering system that takes the order, takes the money, and gets the docket to the kitchen, then hands you back a customer database and a way off the aggregators.
Everything a phone order needs, end to end.
Answers every call
Picks up on the first ring, 24/7, through the dinner rush, the quiet afternoon, and after you’ve closed. No engaged tone, no voicemail, no missed order.
Holds a real conversation
Natural back-and-forth. It asks the right questions, confirms the order, suggests a side or a drink, and reads the order back before locking it in.
Understands pizza
Half-and-half pizzas, family deals, build-your-own, dietary modifiers, swaps and extras, all native, because Ovenly was built for pizza shops and nothing else.
Takes payment
Securely over the phone through Stripe, or flags the order as cash-on-collection. Money’s sorted before the customer hangs up.
Prints to your kitchen
The docket drops onto your existing kitchen printer exactly like a counter order. Your team’s workflow doesn’t change at all.
Knows your delivery zones
Australian addresses and suburbs, your delivery radius, your pickup vs delivery rules, quoted back to the customer correctly, every time.
It doesn’t just take orders. It helps you keep customers.
Every call Ovenly answers builds something you’ve never properly owned before: a clean, structured database of who orders from you, what they order, and how often.
That database is the foundation of the aggregator-displacement playbook, a structured way to move customers off Uber Eats and DoorDash and onto direct ordering, where you keep the margin.
Your customer database
Names, numbers, order history, captured automatically and owned by you, not locked inside an aggregator’s app.
Weekly performance summary
An SMS each week: total calls, total orders, revenue through Ovenly, and any calls that needed a human.
Aggregator-displacement playbook
A repeatable set of tactics to win customers back to direct ordering and cut your commission bleed.
It plugs into the systems you already run.
Ovenly connects to the major Australian and global point-of-sale platforms, so orders flow straight into your existing workflow with nothing to rip out.
Deep integration with one of Australia’s most widely used hospitality POS systems.
Orders and payments sync with your Lightspeed setup automatically.
Connects to Square for payments and order management out of the box.
Full support for Toast, so tickets land where your kitchen already looks.
Running something else? Tell us during the demo, we add POS integrations regularly.
Phone, direct online, and dine-in bookings.
Ovenly handles the full front-of-house ordering picture, not just the phone.
The AI answers every call, builds the order, takes payment and prints to the kitchen.
Your own ordering channel, so customers come straight to you instead of an aggregator.
Ovenly takes table bookings over the phone too, so your floor stays full without tying up staff.
See it handle a real order.
The fastest way to understand Ovenly is to hear it. Book a 15-minute demo and we’ll run a live pizza order start to finish.
Book a demo